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Cabin Service Training For Airlines

Professionalism in Cabin Service Training is generally demonstrated through a positive approach and attitude...   

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Intercultural Communication

Today, Intercultural communication is taking place in many sectors of human life. Flight attendants and service staff...

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Airlines

Cabin Service Training

Professionalism in Cabin Service Training is generally demonstrated through a positive approach and attitude, a pleasant demeanour and a thorough knowledge of the service items and routines.

These ingredients, coupled with a service-oriented communication style that demonstrates the positive attitude, will ensure an all-round positive travel experience for your passengers.

Service Manuals

Without rules there are no standards – without standards there will be no goals.
Service Manuals are an important guideline for employees listing regulations from

A as is attitude,

B as in boarding, to

D as dress code and

Z as in (lemon) zest.                                    

Aside from these facts, the service manual is an important parameter

that visualizes a company’s philosophy and, in turn, enabling each employee to become the brand ambassador of their company.

For further questions, please contact me

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Voices from my customers
          
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DUWE Training - Anne Marie Duwe
Mobil: +49 - 151 - 419 259 80
Email: office@training-by-duwe.de
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